Health Care Benefits & Claims

Health Care Benefits & Claims

We consistently look forward to help you with affordable costs for eyecare and eyewear at 1001 Optical. It is important us to ensure that you get the best service and product in our stores or online.

Bulk Billed Eye Tests with Medicare

Being in Australia with a Medicare card, you could have your eye test covered completely based on the type of eye test. Visit your nearest store to get your eye test today and be updated with your ocular health.

Private Health Funds for Optical Benefits

We all know how important various insurances are especially the health ones and for those who have a private health fund cover for optical benefits in Australia, we have some information for you below.

If you have a private health fund with optical cover, you may be able to claim benefits for your prescription glasses, sunglasses or contact lenses. However, this depends on the level of your cover.

Optical covers usually are valid for a period of 12 months as per calendar or financial year. Any benefits that not used expire at end of the 12 months period.

We can process your optical claims at any of our store locations but to process your optical benefits, you will need to bring along your private health fund card.

Please note: Claiming benefits are valid only for the purchase of glasses, sunglasses or contacts that have prescription lenses. The benefits can only be claimed for the individual who will purchase and use the respective eyewear. Non-prescription eyewear are not covered and hence we do not process related claims.

For online purchases at 1001 Optical, once you have placed the order, please contact us via email (contactus@1001optical.com.au) with a request for an applicable invoice that you can use to claim your optical benefit with your private health fund provider.

If you are an AHM / Medibank Private Member, you may not be able to claim your optical benefits on your prescription lenses for online purchases that have:

·         Multifocal / Bifocal lenses

·         Prescriptions that are greater than +/- 3.00

·         Orders for children under the age of 16

Please contact AHM/Medibank to confirm your benefit entitlements prior to your orders.

Contact your private health fund provider today for more details on your optical benefits because by not claiming your rebate, you might lose a benefit you have already paid for.