For urgent eye test bookings in store, please contact our Customer Service team via phone 0294399912 or email to email@example.com
NSW stores: All NSW stores are trading as per their normal trading hours.
VIC suburban stores (Box Hill): Monday: 10 am - 2 pm, Thursday: 10 am - 4 pm, Saturday: 10 am - 4 pm
VIC suburban stores (Doncaster): Wednesdays & Saturdays: 11 am - 3 pm
Melbourne city stores (Emporium): Wednesdays only: 11 am - 3 pm
For outstanding glasses, sunglasses, contact lenses pickup updates: Our store teams are in the process of updating customers accordingly.
We appreciate the ongoing community concern about the Coronavirus COVID-19.
In these unprecedented times the well being of our customers, staff and the wider community is our priority.
Along with ensuring hygienic practices from all staff we apply the highest standards of cleanliness with increased frequency of cleaning on hard touch surfaces in our consultation rooms as well as throughout our stores along with use of hand sanitizers to keep our hands clean.
We remind all customers to practice regular hand washing, use of hand sanitiser and to cover sneezes or coughs with arms.
For social distancing, we have set the limit for the number of people to stay inside our stores based on the floor space.
We have also placed floor markings which can help you maintain the required distance with others in store for safety.
We ask our teams and our customers to follow the advice of the Australian Health Authorities in terms of their well being safety and in terms of travel and self isolation directives.
Some more info from NSW Health, Optometry Australia and the Australian Retailers Association whose links can be found below for further information.
If you are experiencing any eye related concerns please call us to book in a comprehensive eye test.
The prevention of eye problems or diseases is best managed through your regular eye test.
Please do not reuse daily disposable lenses and remember to disinfect multiple-use lenses properly.
If you are not well, it is best not to wear contact lenses as it increases the risk of eye infection.
If it is more convenient for you we can post contact lenses and spectacles to you or a third party.
All customers and members of the community should be confident to visit our stores as required.
As conditions develop we will ensure the health, safety and well being of our customers, team members and communities as our highest priority.